Product Sales/Customer Service
217-696-4611 (within Cooperative area)
877-696-4611 toll-free
8 a.m. - 5p.m. Monday - Friday

Internet Technical Support
877-50-ADAMS (877-502-3267) toll-free
24 hours, seven days a week

When contacting Internet technical support, please take a moment and have the following information available:

•  Login name
•  Memory
•  System information
•  Modem brand, model and speed
•  Brand of computer
•  Browser software
•  Processor
•  Email program

If you suspect your email password has been compromised call us immediately to have it changed.

You will be required to verify your identity.

To Report a Trouble (telephone and cable TV)
Dial 611(if calling from within Cooperative area)
217-696-4477 (if you are calling from outside Cooperative area)

Corporate Information
Phone: 217-696-4611
Toll free: 1-877-696-4611
Fax: 217-696-4811

Business Office and Billing
217-696-4411 (toll-free inside Cooperative area)

Location of Buried Cable
217-696-4411 or phone J.U.L.I.E. 1-800-892-0123 toll-free